Re: Gee, it won't see my Hard Drive

Alan P. Kennedy (apkenned@telalink.net)
Mon, 14 Oct 1996 12:16:36 -0400

>>>>> "Eric" == Eric Jones <eric@kamper.digimag.net> writes:

>> I've tested this on a couple of machines and others have tested it
>> as well. Your problem is on my list of things to fix, but I have
>> other problems I need to look into as well.

Eric> I suppose that *this* is my whole argument. Why wasn't the
Eric> product tested more extensively before being sent to the
Eric> presses? This makes you guys look real bad, because (as I look
Eric> of the side of the box it came in) my machine fits all of the
Eric> hardware requirements. 3.0.3 installed fine, why not 4.0? It's
Eric> fairly obvious that this problem isn't exclusively limited to
Eric> my machine. I feel that it is well within my rights to be
Eric> critical of what I see.

>> I don't know why you think you got the CD a week late. We *never*
>> state delivery dates for products. Overnight means you'll get it
>> the day after it's shipped from the fulfillment house, not the day
>> after you order.

Eric> If I remember correctly, your web site stated that the
Eric> product was "now available." I can see where this might create
Eric> some confusion, but I feel that it would be at least polite to
Eric> forecast the first shipping dates so that customers will know
Eric> where their orders stand. Needless to say, how you guys handle
Eric> your business is well, .... your business.

Eric> Eric.

This discussion really has nothing to do with learning how to use
my UDB with Linux. This appears to be a business dispute. Please take
your discussion to private e-mail and spare me and many others of this
ignorant dribble.

Thanks a lot.

Later,

Alan

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