Re: Spare parts for UDB's

John Jaszczak (
Mon, 4 Nov 1996 16:00:08 -0500 (EST)

On 4 Nov 1996, Eric Smith wrote:

> John Jaszczak <> wrote:
> > The SCSI connector on the back of my UDB is defective. I called
> > I brought it in and showed them the problem, and they agreed that it was
> > broke and that the int/ext SCSI cable needed to be replaced. Then the
> ...
> > I'd really like to get this part ordered before the warranty expires on
> > Thursday.
> I think the internal SCSI cable assembly (of which the external SCSI
> connector is an integral component) has a DEC part number on it. But I
> don't have a unit here at the office to inspect.
> Cheers,
> Eric

Well, the guy at the Servicenter tried to order it using the DEC part
number, but to no avail. I check the mailing list archive and found a
message maddog had posted stated that the Multivendor Customer Service
group had bought up the UDB's for spare parts. So now I'm trying to get
in touch with them.


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